FAQs

1. General questions

• What is the status of my order?
- You can easily check the status of your order by clicking the tracking link in the email we sent you when you placed your order.

• Can I change my order?
- All paid orders are considered final. Once payment has been completed, no modifications, cancellations, or changes can be made.

2. Payment

• What payment methods do you accept?
- We accept all Visa and Mastercard debit and credit cards.

• Which currency will I be charged in?
- All charges are processed in USD.

• Do you offer a Buy Now, Pay Later option?
- Currently, we do not offer a Buy Now, Pay Later option. We’ll keep you posted if this changes in the future!

3. Shipping

• Where do you ship?
- We ship worldwide! No matter where you are, we’ve got you covered.

• How long does it take to ship my order?
- Most orders arrive within 3-7 business days, depending on your location.

• Do you offer fast shipping?
- All orders are shipped using the fastest available method. Please note that delivery times may vary based on current order volume.

• How can I track my package?
- For real-time updates, please use the tracking link included in your shipping confirmation email.

• What if I'm not home?
- The courier company will inform you of an estimated day and time of arrival so you can ensure someone or yourself is there to pick it up.

• Will I pay taxes for international shipping?
- No additional taxes will be charged for international shipping.

4. Returns

- For any questions regarding returns, please refer to our refund policy in the footer menu.